Symphony : Sydney

The following are the general terms and conditions applying to the purchase of tickets to Sydney Symphony performances. We ask you to please read these carefully as by forwarding your application you are confirming that you have read, understood and accept the terms and conditions. Also if you acquire tickets on behalf of anyone else, you agree to these terms on your own behalf and as an agent for them.

The Sydney Symphony will use its best endeavours to supply you with the tickets you order, however, the Sydney Symphony cannot guarantee the availability of tickets, or that seating is available in the seating reserve that you request. Allocation of tickets is subject to availability. The Sydney Symphony reserves the right to reject any application for tickets or completed Subscription Order forms at its discretion.

You must purchase or obtain your tickets from the Sydney Symphony or from an authorised agent.

The Sydney Symphony may cancel a ticket at any time.

Latecomers may only be admitted to an event at a suitable time in the performance, if any, as determined by the venue management or the Sydney Symphony.

Patrons who disrupt a performance may be asked to leave the venue.

The right is reserved to vary, substitute or withdraw advertised programs, artists, venues and seating arrangements.

Subscription tickets may be exchanged up to two days working days before the original performance. Such exchanges may not be available for all concerts and are subject to the availability of tickets of an equal or lesser face value. A ticket exchange fee will apply. Exchanges can only be processed through Sydney Symphony’s Box Office.

There will be no refunds or exchanges except as provided above or as provided in the Entertainment Industry Code of Fair Practice.

All patrons, irrespective of age, must hold a valid ticket and occupy a seat or dedicated position (unless this has the potential to cause injury to the person).

Sydney Symphony is not liable for any claims, damages, losses or expense as a result of the cancellation of a performance or a change in the description of any performance.

Lost or forgotten tickets will only be replaced where the Sydney Symphony is satisfied that such tickets have been purchased by you in accordance with these terms and conditions, and where proof of purchase is available.

From time to time, the Sydney Symphony may make offers in relation to services available to ticket holders. These offers are subject to change without notice. The Sydney Symphony is not responsible for the performance of third parties in relation to any offer or service.

Please be aware that the layout of Sydney Symphony venues may be unfamiliar to you, so you must take care at all times. You acknowledge that you are responsible for your own safety and for the safety of any person accompanying you.

To the extent permitted by law, you release the Sydney Symphony from any liability for any damage, loss, liability or injury you may suffer in relation to your attendance at a performance however caused, including that due to any negligence or other acts of omission of Sydney Symphony.

You agree to compensate Sydney Symphony for any damages, loss, liability or injury Sydney Symphony may suffer as a result of you wilful, reckless or negligent acts or omissions at a venue.

Any device which records images or sound may not be brought into the venue. This includes, but is not limited to, cameras, video recorders, DAT recorders and Compact Disc devices.